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Industries We Serve
Every industry comes with its own priorities, regulations, and client expectations. Impact BPO combines deep process expertise with top-tier fully bilingual talent to deliver solutions that align with your sector. Explore the industries we serve and see how outsourcing can help you scale efficiently.

We operate from HIPAA-compliant facilities and help healthcare organizations source, train, and manage the right professionals for medical billing, claims processing, patient scheduling, and records management. Our role is to ensure compliance, security, and efficiency so providers can focus on delivering quality care.
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We support law firms and legal departments with paralegal services, case preparation, client intake, and document drafting. Our legal outsourcing solutions reduce workload while maintaining accuracy and compliance.
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We handle listing coordination, transaction management, CRM support, and client communication. Our services allow real estate professionals to close more deals while keeping back-office tasks under control.
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From executive assistants and administrative support to project coordination, we provide professional staffing that helps leaders stay organized and effective.
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Bilingual agents deliver multichannel support across phone, email, and chat. We help brands improve customer satisfaction, reduce response times, and scale support cost-effectively.
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Flexible staffing solutions for sales support, back-office, data entry, and marketing assistance. Our agile teams help fast-moving companies scale without overhead.
Don’t see your industry listed?
We build custom outsourcing solutions that adapt to your unique business model.
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